Refund policy

Return Policy

30-Day Return Window
You have 30 days from the date you receive your item to request a return.

Eligibility Requirements
To be eligible for a return, the item must be in the same condition as when you received it unused, in its original packaging, and accompanied by the receipt or proof of purchase.

How to Start a Return
To initiate a return, please contact us at hello@skivaco.ca.

Return Process
If your return is approved, we will provide a return shipping label along with clear instructions on how and where to send your package.

Returns Without Prior Approval
Items sent back to us without first requesting and receiving return approval will not be accepted.

Questions
If you have any questions regarding returns or exchanges, please contact us at hello@skivaco.ca.